Sandos Playacar Beach Resort (Adults Only) - Playa del Carmen

ex. Sandos Playacar Beach Resort & Spa

Paseo Xaman Ha Lt.1, Mza. 1, Playa del Carmen, Mexico, 77710show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  292 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

Sandos Playacar Beach Resort is a 4-story hotel in a recreational area of Playa del Carmen about 3.5 km from Quinta Avenida offering modern rooms with a beautiful view over the ocean. Built in 1998, the exclusive hotel was renovated in 2007.

Sandos Playacar Beach Resort is also placed within a 25-minute walk of Xaman Ha Aviary. The property is set within 4 km distance from Playa del Carmen city center.

This hotel is conveniently placed close to a theme park, restaurants and golf courses.

Guests can reach Sandos Playacar Beach Resort from Cancun International airport within 60 minutes' drive.

Rooms

The property offers 400 guestrooms appointed with individual climate control, a mini bar, cable television, an individual safe and a private balcony. These rooms have marble floor and elegant furniture.

Eat & Drink

Guests can unwind in the air-conditioned restaurant, which serves special international cuisine. Beers, mineral water and cocktails are offered in the coffee bar.

Services

Cars and bicycles are available for rent at Sandos Playacar Beach Resort.

Relax

Guests can make use of a health club, a spa center and a sauna along with steam baths, facials and massage. The hotel offers a gym, aqua fitness and aerobics classes to ensure active guests' pastime.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   438.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor heated swimming pool

Air conditioning

Individual air conditioning

All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Cots

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Boating
  • Aqua fitness
  • Water skiing
  • Mountain biking
  • Motor board
  • Tennis court
  • Badminton
  • Beach volleyball
  • Handball
  • Basketball
  • Bowling
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Archery
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Plaza PlayacarPlaza Playacar2800 ftMza. 25 Fracc. 4 Paseo Xama-ha
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San MiguelSan Miguel1.1 mi
Casa Tzutuhil Casa Tzutuhil 1.5 mi1ra sur y 5ta Avenida Ferry
Nuestra Senora del Carmen Catholic ChurchNuestra Senora del Carmen Catholic Church1.9 mi15th Ave. and 12th St. Downtown
Yoga By the Way - Private LessonsYoga By the Way - Private Lessons1.9 miCalle 26, Nte. #128/ 5 y 10
Cenote Chaak TunCenote Chaak Tun1.9 miAv. Juarez, Playa del Carmen
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Getting around
Airports
Playa Del Carmen (PCM)1.6 mi
Cancun International (CUN)33.1 mi
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Reviews
7.8
FabulousBased on  292  reviews
  • 9.6
    Exclusive

    We had an excellent room in the Hacienda. The beach was beatiful and the resort was very clean and well kept

  • 4.6
    Guest rating

    The beach is beatiful. The pool and common areas are ok. It is located close to PLaya del Carmen Town (5 u$ taxi)

    The bedrooms are not so clean. We found a chips package open inside of the desk, I asked houskeeping and reception to remove it.. several times. They never did. The bedroom smelled horrible. Terrible Humidity .. I did not feel comfortable in the bed. Yhe sheets and cover did not look very clean. The hotel is big (my room was 10 minutes walk from the beach and area where everythings is going on). The food was bad. Not variety, poor quality. The reservation system for dinner did not work.. and even in the "best" restaurants the food wasnt good enough.

  • 10.0
    Exclusive

    Our second trip here and will return. Beautiful grounds, gorgeious beach,and all the staff is super. Can't say enough good things about the resort. Would highly recommend it to anyone Some friends have already gone and feel the same way. Great place for families to get together, with lots of acitivies for all ages.

    I prefer the Fantasia buffet to the gourment restaurants. Feel the service is superior and you can choose what you want. For cooking in the quantities they have to prepare is excellent. My daughter's birthday fell on one of our days there and they made a wonderful birthday cake for her and sang Las Mananitas.

  • 5.4
    Guest rating

    Hotel short in staff. Check-in and check out took a long time. Reservation for restaurant has penalty when go with a group.

  • 3.2
    Guest rating

    They made good drinks and the food were pretty good if you don't mind eating in the heat. Shows were decent. Some staff were nice.

    We stayed on the first floor and the room smell like mold and damp. Our unworn clothes from the trip smell like mold. After one wash with tide & bounce, they still have the slight mold smell. Water was leaking from the shower light (not very safe) & toilet ceiling. I reported, but nothing was done. Hotel was pretty booked and so they didn't have a new room to offer me. On my last day, I ordered food from room service. They never came. I called them 4 times and they kept telling me that it is coming. After 2.5 hrs of waiting, I gave up & had to leave for airport. The place was hot even in an air condition buffet area. We did not enjoy eating there because it was so hot. About 75% of the staff were rude & not friendly.

  • 8.8
    Superb

    The food was good. Walking distance to the beach was not far.

    Need to clean room earlier. For few days, the room was not clean until 4PM.

  • 9.2
    Superb

    clean beach, food, service, good personal

  • 10.0
    Exclusive

    We enjoyed everything the club offered.

    We have no complaints at all. Our stay there went beyond all expectations.

  • 4.6
    Guest rating

    The beach is beatiful. The pool and common areas are ok. It is located close to PLaya del Carmen Town (5 u$ taxi)

    The bedrooms are not so clean. We found a chips package open inside of the desk, I asked houskeeping and reception to remove it.. several times. They never did. The bedroom smelled horrible. Terrible Humidity .. I did not feel comfortable in the bed. Yhe sheets and cover did not look very clean. The hotel is big (my room was 10 minutes walk from the beach and area where everythings is going on). The food was bad. Not variety, poor quality. The reservation system for dinner did not work.. and even in the "best" restaurants the food wasnt good enough.

  • 10.0
    Exclusive

    Our second trip here and will return. Beautiful grounds, gorgeious beach,and all the staff is super. Can't say enough good things about the resort. Would highly recommend it to anyone Some friends have already gone and feel the same way. Great place for families to get together, with lots of acitivies for all ages.

    I prefer the Fantasia buffet to the gourment restaurants. Feel the service is superior and you can choose what you want. For cooking in the quantities they have to prepare is excellent. My daughter's birthday fell on one of our days there and they made a wonderful birthday cake for her and sang Las Mananitas.

  • 10.0
    Exclusive

    We enjoyed everything the club offered.

    We have no complaints at all. Our stay there went beyond all expectations.

  • 8.8
    Superb

    Jeg likte servicen fra personalet og aktivitetstilbudet. Videre likte jeg utseende og størrelsen på juniorsuiten og utmerktet roomservice. God mat og rikelig utvalg

    Et hotell av denne standarden bør ha fritt trådløst internet på alle rom. Det luktet muggsopp i juniorsuiten og dette har satt seg i alle klærne vi hadde med oss. Det var rikelig utvalg av barer som serverte drikke, men få av disse serverte kaffe. For meg ville det ha vært ønskelig med flere kaffebarer.

  • 10.0
    Exclusive

    shutlle bus

  • 2.8
    Guest rating

    En general la relación calidad/precio no se me hizo congruente, el servicio en general fue pesimo, tienes que ser extranjero para que cualquier persona desde gerentes hasta las de limpieza te hagan caso, no lo recomiendo en nada además que sus instalaciones no son nada buena...

  • 9.6
    Exclusive

    No me imagino qué más se puede pedir de un all inclusive de playa. Personalmente, me interesa el confort y no el lujo. Este hotel es perfecto en ese sentido.

    Deberían encontrarle una solución a la prepotencia de los pasajeros que pretenden reservar reposeras y sombrillas en la playa, dejando una toalla durante horas, y a veces no utilizando siquiera el servicio.

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Highlights
8
FabulousBased on  292 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)1.6 mi
Cancun International (CUN)33.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room